Privacy Policy · 315bet
315bet collects only what is necessary, uses your data with a clear purpose, and never sells it to third parties. This document explains everything that happens with your information on the platform — from registration to withdrawal.
Six principles that guide personal data processing on the platform, aligned with the LGPD and industry best practices.
315bet collects only the data strictly necessary to operate the platform, verify your identity, process payments, and meet legal obligations. We do not ask for information that lacks a clear and defined purpose.
Every piece of data we collect has a stated purpose. Your registration data is used to authenticate your access. Your financial data is used to process Pix, boleto, and TED payments. Nothing is used for purposes you have not authorized.
All connections are encrypted with TLS. Data is stored on servers with restricted access, continuous monitoring, and regular backups. No financial data — such as card numbers — is stored on 315bet's servers.
315bet does not sell, rent, or transfer your personal data to third parties for commercial purposes. Data is shared exclusively with vendors required to operate the platform and with authorities when required by law.
You can access, correct, export, or request deletion of your data at any time through the support channel. 315bet responds to data subject requests within 15 business days, in accordance with the LGPD.
All personal data processing at 315bet is carried out in compliance with the Lei Geral de Proteção de Dados (Law No. 13,709/2018). The platform maintains records of processing activities and a dedicated channel for exercising data subject rights.
This Privacy Policy describes how 315bet collects, uses, stores, shares, and protects the personal data of users on the platform available at 315bet.best. By using any service provided by 315bet — Sports Betting, Live Casino, slots, poker, or any other feature — you confirm that you have read and understood this document. If you have any questions, please get in touch before completing your registration.
The controller of personal data collected on the platform 315bet is the company responsible for operating the 315bet brand, with a registered address for regulatory purposes. Under the LGPD, the "controller" is the entity that determines the purposes and means of personal data processing.
To exercise any right set out in this Policy or under LGPD, please contact us at suporte@315bet.best or through the chat channel available on the platform. All requests related to personal data are forwarded to the Data Protection Officer (DPO) of 315bet.
The 315bet collects personal data at different points during your interaction with the platform. See the summary below:
| Category | Data collected | When |
|---|---|---|
| Identification | Full name, CPF, date of birth, email, phone number | Registration |
| Verification (KYC) | Identity document (RG, CNH, passport), selfie, proof of address | Before withdrawal |
| Financial | Pix key, bank details, deposit and withdrawal data (full card number not stored) | Transactions |
| Behavioral | Betting history, game sessions, access frequency, events viewed | Continued use |
| Technical | IP address, device type, operating system, browser, session cookies | Every login |
| Communications | Messages sent to support, chat records, and emails exchanged with the team | Support |
About card data: 315bet does not store credit or debit card numbers on its servers. Card payment processing is handled directly by our partner gateways, which are responsible for the security of that information in accordance with PCI-DSS standards.
The 315bet uses your personal data exclusively for the following purposes:
Registration, authentication, identity verification (KYC), access control, and account-related communications.
Deposits via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED; withdrawals and financial reconciliation.
Detection of suspicious behavior, anti-money laundering compliance, duplicate account checks, and risk analysis.
Usage analysis to optimize the experience, fix issues, adjust the interface, and develop new features.
Notifications about your account, 315bet promotions (with an opt-out option), and updates to terms and policies.
Compliance with regulatory obligations, responding to court orders, and reporting required by competent authorities.
The 315bet does not use personal data to sell to third parties, build profiles for other companies' advertising purposes, or for any purpose not listed above without obtaining explicit new consent from the user.
All personal data processing carried out by 315bet has a legal basis established under the LGPD (Law No. 13,709/2018). The main bases used are:
For each data category and purpose, the 315bet maintains an internal record of the applicable legal basis, as required by the LGPD. If you would like to know which legal basis applies to a specific processing activity, you may request that information from the DPO.
The 315bet does not sell or transfer personal data to third parties for commercial purposes. Data may be shared in the following situations, each with a clear legal basis:
All suppliers and partners with access to personal data of users of 315bet are contractually required to process such data only for the agreed purpose, to maintain confidentiality, and to adopt security measures consistent with those required by the LGPD.
The 315bet uses cookies and similar technologies to operate the platform and improve the user experience. The types of cookies used are:
Cookie control: You can manage cookie preferences in your browser settings. Disabling essential cookies may prevent the platform from functioning properly — particularly login and the betting process.
The 315bet does not use third-party cookies for advertising purposes on behalf of other brands. Data collected via cookies is used exclusively to operate and improve the platform itself.
The protection of personal data belonging to users of the 315bet is both a technical and organizational priority. The key measures in place include:
In the event of a security incident compromising personal data, the 315bet will notify the National Data Protection Authority (ANPD) and the affected users within the deadlines required by the LGPD, with details about what occurred, which data was affected, and the measures taken.
The 315bet retains personal data for as long as necessary to fulfill the purposes for which it was collected, also observing mandatory legal retention periods:
Once the applicable retention period expires, data is securely deleted or anonymized so that the individual can no longer be identified. If you request data deletion before the mandatory legal retention period ends, the 315bet will specify which data must be retained and for how long, and will delete all remaining data immediately.
The LGPD grants personal data subjects a set of rights that the 315bet is committed to fully honoring. See what you can request at any time:
Request confirmation that processing exists and access all personal data that 315bet holds about you.
Request the update or correction of incomplete, inaccurate, or outdated information in your platform account.
Request the deletion of unnecessary data or data processed without a legal basis. Data subject to legal retention obligations cannot be deleted before the required period.
Request your data in a structured format for transfer to another controller, in accordance with ANPD regulations.
Find out which public or private entities 315bet has shared your personal data with.
Withdraw consent given for processing activities based on this legal basis — such as marketing communications — at any time, with no impact on your use of the platform.
To exercise any of these rights, submit a request by email to suporte@315bet.best with the subject line "LGPD Request" and the type of request. The 315bet will respond within 15 business days. You may be asked to provide proof of identity before your request is processed, to prevent unauthorized access to your data.
The 315bet does not knowingly collect personal data from users under 18. Registration on the platform requires a declaration of legal age and is verified through CPF, which has a date of birth associated with it during KYC processes.
If you are the guardian of a minor and believe they have created an account on 315bet, please contact us immediately at the support email. The account will be blocked, the data will be deleted, and any balance will be handled in accordance with the applicable legal provisions. The 315bet cooperates with any investigation involving minors who have improperly accessed the platform.
Some suppliers and service providers used by 315bet — such as Live Casino providers, cloud infrastructure, and security tools — may be located outside Brazil. When this occurs, 315bet has adopted the following safeguards:
The list of providers with access to personal data can be obtained by submitting a request to the DPO of 315bet.
The 315bet may update this Privacy Policy periodically to reflect changes in data processing practices, new legal requirements, or improvements in transparency. When that happens:
If you disagree with significant changes to this policy, you may request account closure and withdrawal of your real balance before the new version's effective date.
For any questions, requests, or complaints related to the processing of your personal data on the 315bet, use the channels below:
For LGPD rights requests, questions about this policy, and communication with the DPO: suporte@315bet.best with the subject line "LGPD Request".
Available 24 hours a day within the platform. Request to be directed to the privacy team for any questions related to your data.
If you are not satisfied with 315bet's response, you have the right to file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD) at gov.br/anpd.
All rights requests are responded to within 15 business days. For complex requests requiring more detailed review, the deadline may be extended by an additional 15 days, with notification to the requester.
The most common user questions about data processing on the platform.
Questions about your data? Contact the 315bet DPO by email at suporte@315bet.best with the subject line "LGPD Request". We respond within 15 business days. You may also consult the Terms and Conditions to understand all platform usage rules.